Dylan Tournay

Results-driven Account Manager and Field Sales professional with extensive experience in B2B sales, key account management, and client relationship development. Multilingual communicator with a strong commercial mindset and a proven ability to grow revenue and maintain long-term partnerships.

Field Sales Agent at Sabam Unisono (2025-01 – Present)

• Manage field sales activities and client acquisition
• Advise clients on licensing solutions and contracts
• Build long-term relationships with professionals and businesses

Account Manager at Afval Alternatief (2024-01 – 2025-01)

• Managed client portfolios and negotiated contracts
• Identified commercial opportunities and upselling strategies
• Maintained high customer satisfaction rates

Key Account Manager at One Stop Warehouse (2022-01 – 2024-01)

• Managed strategic key accounts on a national level
• Coordinated logistics and commercial operations
• Acted as main point of contact for high-value clients

Senior Account Manager at Staples Benelux (2021-01 – 2022-01)

• Developed B2B client portfolios
• Led negotiations and pricing strategies
• Strengthened long-term partnerships

Account Manager at DHL Express (2020-01 – 2021-01)

• Managed logistics solutions for corporate clients
• Negotiated transport contracts
• Expanded customer base through proactive sales

Showroom Sales at Van Marcke Inspirations (2017-01 – 2020-01)

• Consultative sales in premium showroom environment
• Assisted customers with tailored solutions
• Achieved and exceeded sales targets

Inside Sales at Interdiamant (2016-01 – 2017-01)

• Inside sales support and customer follow-up
• Order management and client communication

Office and Business Management – Kouter, Denderleeuw