Ignacio Llaneza
Customer Support
Contratar a esta persona
Envía una oferta de trabajo directamente a este candidato
Sobre mí
empathic, resolute, good listener, patient, respectful, positive, I like to work in a team, I don't stop until I meet a goal so I can move on to the next
Experiencia
PROFESSIONAL EXPERIENCE
Customer Support - Mail Boxes - Barcelona, Spain
MAY 2022 - CURRENT JOB
● Customer data verification
● Solve customer problems over the phone
● Collect customer information for their greatest satisfaction
● Incident escalation and monitoring
Logistic Operator - AMAZON - Barcelona, Spain
MARCH 2019 - APRIL 2022
● Daily targets to meet under pressure
● Review of daily, weekly, monthly statistics
● Provide support to a significant number of operational employees
● Stock control
Administrative Manager - BEER brand - Buenos Aires, Argentina
NOVEMBER 2017 – JANUARY 2019
● Support the master brewer
● Coordination and organization of product development
● Direct contact with suppliers
● Monthly and quarterly balance of sales
● Management of social networks
● Cash and inventory management
● In charge of getting and creating collaborations with other brands
● Stock control
Sales Representative at REEF - clothing surf brand - Buenos Aires, Argentina.
JANUARY 2015 - OCTOBER 2017
● Sales manager at the point of sale
● Cash and inventory management
● Support to the manager with the image of the brand
● Product rotation
● Sales strategies, promotions, offers, events, etc.
● Communication with clients
● Control stock
Administrative Receptionist & Sales Manager at “Optica Tankel” Buenos Aires, Argentina.
MAY 2013 - DECEMBER 2014
● Customer service
● Greeting clients and visitors as needed
● Agenda coordination
● Payments & Invoices
● Stock Control
● Answer, screen and forward incoming phone calls
Educación
Bilingual Bachelor's Degree in business administration and management - Colegio Nuevo de las Lomas – Buenos Aires, Argentina 2011. .
