Anu Agarshna

I'm a dedicated BSc Food Nutrition student with 6 months of barista experience at Blue Tokai, looking to advance my passion for coffee and customer service. Having excelled in a high-volume, quality-focused environment, I bring refined brewing expertise, exceptional problem-solving abilities, and a commitment to meticulous work. I am eager to join a craft coffee team to further develop my skills and contribute to an exceptional coffee culture.

Barista - Blue Tokai Coffee Roasters

(2026-02)

• Process Optimization: Streamlined beverage preparation workflows, reducing customer wait times by 20% during peak hours.
• Troubleshooting & Problem-Solving: Resolved 80+ customer queries daily, identified recurring issues (e.g., order discrepancies), and escalated to management for systemic resolution.
• Client Training & Support: Trained 10+ new hires on standard operating procedures (SOPs), POS systems, and customer service protocols— mirroring Workday end-user training.
• Cross-Functional Collaboration: Collaborated with kitchen staff, managers, and suppliers to align on operational objectives.
• Data Tracking & Reporting: Managed inventory with Excel and Google Sheets, maintained accurate stock levels and reduced waste.

Bachelor of Science - Food Nutrition And Dietetics - Jain School of Allied Healthcare And Sciences Bengaluru