Chavan Suresh
Customer Service Associate at IDBI Intech
Talent
HyderabadMember since August 29, 2026
Windows OSMS Office (Word, Excel, PowerPoint)OutlookEmail HandlingWeb Browsers (Chrome, Firefox)Basic Computer TroubleshootingData EntryCustomer Relationship Management (CRM)
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Windows OSMS Office (Word, Excel, PowerPoint)OutlookEmail HandlingWeb Browsers (Chrome, Firefox)
About
Customer-focused professional with 3 months of experience as a Customer Service Associate at IDBI Intech, combined with a background in Computer Science (B.Sc). Proven ability to handle client inquiries, support daily operations, and maintain accurate data records using modern office and CRM software. Seeking to leverage strong technical, administrative, and interpersonal skills to deliver excellent support in a dynamic customer service or operational environment.
Experience
Customer Service Associate - IDBI Intech - Hyderabad
(2026-05)
- Resolve customer inquiries efficiently across channels, ensuring high customer satisfaction and prompt issue resolution.
- Manage client accounts and track support tickets accurately using internal CRM and ticketing tools.
- Practice clear communication and active listening to address and de-escalate complex customer concerns.
- Collaborate with internal cross-functional teams to streamline workflows and follow up on client requests.
Education
Bachelor of Science - Computer Science - Osmania University TTWRDC (2020 - 2023)
Skills
Customer Service Associate at IDBI Intech
