Christopher Thomas
Digital Transformation | HR Technology Delivery | Integration Programs
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About
Senior IT Delivery Lead with 19+ years of experience delivering enterprise technology transformation across HR platforms (Workday, SuccessFactors) and SAP ecosystems. Proven in end-to-end delivery of multi-country implementations and integrations, driving stakeholder alignment and vendor coordination. Strong in integration delivery and orchestration (MuleSoft, SAP Integration Suite).
Experience
Business Support Solutions Lead - Lipton Teas & Infusions
(2022-01 - 2024-12)
- Led SuccessFactors delivery track (~3,500 users)
- Delivered integrations, requirements, test governance
- Built AMS (25% faster resolution, 30% cost reduction)
- Resolved critical SF–SAP BTP access issues
- Led enterprise e-signature rollout and adoption
IT Business Partnering & Innovation Manager - Unilever Global HR IT
(2014-01 - 2021-12)
- Delivered enterprise HR integrations including Workday rollout (EU)
- Led legacy decommissioning and rationalized MDG integration
- Delivered Fieldglass integration, SSO, automation
- Managed global vendors and stakeholders
Earlier Roles - Unilever
(2005-01 - 2014-12)
- Managed PeopleSoft HR integrations
- Owned enterprise service operations & incident management
- Led ITIL governance (40+ team) and CST tool rollout
Education
MCA - CET Trivandrum
PGDBA - Symbiosis
Digital Transformation - XLRI
EGMP - IIM Bangalore
