Deepak Rathor

Computer Science graduate with hands-on experience in Artificial Intelligence, Machine Learning, NLP, and Retrieval-Augmented Generation (RAG). Built AI-based projects including a fraud detection system, a RAG-powered assistant, and an LLM chatbot using Python, TensorFlow, Scikit-learn, and LangChain. Built and deployed intelligent AI solutions and eager to contribute as an AI/ML Engineer.

AI/ML Engineer intern at Ved Logistics (2025-12 – Present)

• Developed an AI-powered customer support chatbot using Python, FastAPI, Vector DB, LangChain, and RAG, automating shipment tracking, booking, pricing, and customer support queries with 1–2 second average response time, 24×7 availability, and 80%+ automated query resolution.
• Built a RAG pipeline using vector embeddings and semantic search to provide accurate, context-aware responses from company documentation.
• Collaborated with the engineering team to develop a logistics management system for shipment and delivery operations. Using Python, Scikit-learn, TensorFlow, FastAPI, SQL, LLM API.
• Developed and maintained a logistics management system to monitor and manage customer data, shipment records, employee information, payment status, tracking, and booking operations.

Data Science & Machine Learning at Upflairs Pvt. Ltd. (2024-07 – 2024-08)

Completed internship training in Data Science, Machine Learning with AI. Gained experience in data preprocessing, exploratory data analysis, and machine learning model development using Python.

Bachelor of Technology (B.Tech.) in Computer Science & Engineering – ARYA COLLEGE OF ENGINEERING AND RESEARCH CENTRE JAIPUR, RAJASTHAN (2021 – 2025)