Dharmendra Kumar

Detail-oriented and analytical MIS Executive with 3–4 years of experience in managing Management Information Systems across various industries. Proficient in data analysis, report automation, dashboard creation, and database management using tools such as Excel Advanced, Power Bi. Demonstrated expertise in streamlining data processes, generating insightful reports, and supporting decision-making through accurate and timely information delivery.

Strong problem-solving skills with a keen eye for accuracy and data integrity. A reliable team player with the ability to manage multiple tasks, meet tight deadlines, and collaborate effectively across departments.

Cargo Executive at M5 Continents Logistics Pvt Ltd. (2026-01 – Present)

• Working on daily basis cargo operations and fulfilling all awb data for creating final cargo invoicing and customs possibilities.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.

MIS Executive at VSAT Refurb Solution Pvt Ltd (2024 – 2025)

• Collect, analyze, and summarize operational and performance data.
• Automate repetitive reporting tasks using Advance excel Excel macros, or other tools.
• Generate daily, weekly, and monthly reports for internal management and client use.

MIS Executive at The Professional Couriers Network. Ltd. (2022 – 2024)

• Maintain courier MIS report.
• Collect, validate, and manage operational data from different departments (delivery, warehousing, dispatch).
• Generate daily, weekly, and monthly performance and operational reports.
• Maintain and update logistics dashboards (e.g., TAT, delivery status, pending shipments).
• Monitor real-time tracking of shipments and highlight delays. Track customer complaints, escalations, and resolution times.
• Provide MIS support to improve service levels and client satisfaction.

Billing Executive at Be Healthy Phamacy Pvt Ltd (2019 – 2021)

• Generate and process accurate bills and invoices for retail and wholesale customers.
• Manage billing software and ensure timely entry of sales and purchases.
• Maintain updated customer billing records and track outstanding payments.

Bachelor of Science – BNMU, Madhepura (BIHAR) (2016 – 2020)

12th – Bihar Board (2013 – 2015)