John Wick

Civil Engineering graduate with professional experience in customer service and a Junior Engineer internship. Strong in customer communication, issue escalation, teamwork and professional support. Additional technical exposure includes web technologies, Java, MySQL, Spring Boot and Python programming.

Customer Service Representative at Advantmed India LLP (2024-05 – Present)

• Handle incoming customer inquiries through phone and email.
• Escalate complex issues to the appropriate departments when necessary.
• Support team performance goals and contribute to a positive work environment.

Internship – Junior Engineer at Zilla Parishad (2023-01 – 2023-12)

B.Tech. in Civil Engineering – G.H. Raisoni College of Engineering and Management (2017 – 2021)

12th in Computer Science – National Science Junior College (2017-02)

10th – Jagruti Vidyalaya (2015-03)