Kapil Kumar

Quota-carrying enterprise sales professional who achieved 100% of target selling Aikya, an AI-powered SaaS platform, and managed services across 30+ enterprise accounts, driving ~$1.24M in annual revenue. Hunts and closes net-new logos, including 11 wins worth ~$600K, running full-cycle deals from workflow-led discovery and demo through negotiation and close. Combines a technology background in IT service management and analytics with the ability to act as the product expert in front of technical buyers.

Partners closely with presales, delivery, and technical teams while expanding the install base through cross-sell and upsell. Eager to bring a hunter mindset and AI SaaS selling experience to Salesforce, helping enterprises transform how work gets done with Slack, AI, and agents.

Key Account Manager at TVS Electronics Ltd. (2025-05 – Present)

• Achieved 100% of quota across a portfolio of 30+ enterprise accounts in the North region, driving ~$1.24M in annual revenue across AI SaaS, IT managed services, cybersecurity, cloud, and network solutions.
• Sold Aikya, an AI-powered SaaS platform for IT managed services (IMS), owning the full sales cycle of prospecting, discovery, demo, negotiation, and close across seven industries.
• Hunted and closed 11 net-new enterprise logos worth ~$600K through outbound prospecting, qualification, executive meetings, and structured account planning.
• Ran workflow-focused discovery with IT and procurement stakeholders, translating client requirements into tailored solutions, and aligned technical teams to deliver Aikya demos to technical buyers.
• Expanded the install base through cross-sell and upsell, identifying whitespace across existing accounts.
• Partnered with presales, delivery, and client teams to support on-time delivery, onboarding, retention, and churn mitigation, and forecasted pipeline in Zoho CRM.

Summer Intern, Strategy and GTM Consulting at EY Parthenon (2024-04 – 2024-05)

• Developed channel strategy recommendations for a large cement player's go-to-market transformation as part of a client-facing case team.
• Benchmarked competitors to inform go-to-market positioning.
• Built a Power BI dashboard that reduced data analysis turnaround by 87.5% (16 hours to 2 hours), automating a manual reporting workflow.
• Earned a Letter of Recommendation from the Project Director for analytical rigor and client engagement.

Senior Technician, IT Service Management at DXC Technology (2022-02 – 2023-06)

• Increased feature adoption by 15% by integrating Customer Success feedback into the development lifecycle.
• Optimized ServiceNow ticket-routing workflows for global enterprise clients, improving incident resolution efficiency by 15%.
• Received a Client Appreciation Award for outstanding contribution to project delivery.

MBA in Management and Human Resource Development – Symbiosis Centre for Management and Human Resource Development (SCMHRD) (2023 – 2025)

B.Tech in Electronics and Instrumentation – JC Bose University of Science and Technology (YMCA)