Md Ashhar
Customer-focused Customer Care Executive
Noida, Gautam Buddha NagarMember since October 17, 2025
Inbound & Outbound CallingCRM
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About
Customer-focused Customer Care Executive with nearly 3 years of experience in customer relationship management, inbound & outbound calling, customer support, complaint handling, service coordination and emergency assistance. Skilled in customer follow-ups, service reminder calls, AMC sales, feedback collection, CRM support and customer query resolution.
Experience
Customer Relationship Executive - Euler Motors - New Delhi
(2023-07 - 2025-04)
- Prepared calling data in Google Sheets.
- Collected customer feedback after service.
- Made outbound calls to existing customers to sell AMC.
- Made outbound calls for service reminders.
- Congratulated new customers.
- Arranged mechanics/tow facility.
- Escalated customer issues through email.
Customer Support Executive - Medulance Healthcare
(2025-05)
- Attended inbound calls for ambulance booking.
- Collected patient information and coordinated dispatch.
- Provided ambulance status updates.
- Maintained records and resolved customer queries.
Education
B.Tech - Civil Engineering - MDU University, Haryana (2021)
Senior Secondary - BSEB (2015)
Secondary - BSEB (2013)
Skills
Customer-focused Customer Care Executive
