Mm Moheed

To built a successful career in an organization where I get an opportunity to exhibit my skills for the growth of the organization and that provide opportunities for personal advancement and help me impart my technical skills best to the industry.

Process Consultant (Aus) - Y-axis Solutions Private Limited

(2022-03 - 2025-11)

As immigration consultant I assist the people who want to immigrate to another country. Helping them with the entire immigration process, from understanding the client's goals to submitting the application and keeping track of the status.

• Guiding Journey: Understanding client immigration goals and create a personalized plan. Regular consultations ensure we stay on track together.
• Immigration Expertise: Highly knowledgeable about visas, settlement programs, and immigration regulations for your target country. We provide clear legal advice and navigate complex requirements.
• Streamlined Application Process: Handling document collection, verification, and application preparation. Ensure accuracy and meet all deadlines on behalf of clients.
• Stay Informed, Stay Confident: Get regular updates on your application status. Keeping clients informed throughout the process. Building your confidence throughout the immigration journey
• Building Trust: Prioritize accuracy and authenticity in all documentation. That client can rely on my expertise and ethical practices.
• Transparent Fees: Providing clear fee quotes upfront so you can make informed decisions.

Customer Support Cum Patient Relation Executive - Vijaya Diagnostic Center Pvt.

(2017-11 - 2021-11)

• Patient Advocacy: Addressing Concerns: Investigating and facilitating the resolution of patient concerns, complaints, and grievances.
• Improving Patient Experience: Working to ensure a positive and comfortable experience for patients and their families.
• Patient Education: Explaining hospital policies, procedures, and services to patients and their families.
• Point of Contact: Serving as a primary point of contact for patients and their families, answering questions and providing information.
• Internal Communication: Communicating patient concerns and feedback to relevant hospital departments.
• External Communication: Responding to inquiries and complaints from patients and their families in a timely and professional manner.
• Collecting Feedback: Collecting and analysing patient feedback through surveys, questionnaires, and other methods.
• Identifying Trends: Identifying trends in patient feedback to inform improvements in patient care and services.
• Implementing Improvements: Working with hospital staff to implement changes based on patient feedback.
• Handling Inquiries: Responding to general inquiries from patients and visitors.
• Escalating Issues: Escalating complex or serious issues to appropriate personnel.
• Collaboration: Collaborating with other departments, such as finance, to address patient concerns.
• Data Collection: Collecting data and information about patient feedback and making recommendations as appropriate.
• Monitoring and Analysing: Monitoring and analysing the patients rights and responsibilities.
• Supporting Innovation: Supports/facilitates the implementation of innovation

Bachelor of Commerce (Computers) - Commerce - Osmania university (PGRRCDE)

Intermediate - Sri Sai Vidya Vikas Jr college (boys)

S.S.C. - Board of Secondary Education

Diploma - Hardware, Networking and Operating Systems