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Nupur Sachdeva

Nupur Sachdeva

Operations & IT Professional | IT Foundations with Business Analysis Expertise

Talent
JaipurMember since July 8, 2026
C#JavaPL/SQLOracle (ODBC)MySQLMS SQL Server 2008EclipseBMC RemedyBRD creationFigmaBalsamiqIT OperationsTelecom Domain KnowledgeMIS ReportingContent ManagementPHPJavaScriptASP.NETZoho CRM
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C#JavaPL/SQLOracle (ODBC)MySQL

About

Ambitious and detail-oriented IT professional seeking a dynamic and growth-oriented role in a respected organization. Eager to contribute technical and analytical skills while fostering personal and organizational advancement.

Experience

System Engineer at Tata Consultancy Service (2011-09 – 2014-02)

  • Designed, developed, and deployed enterprise-level applications using Java, Oracle (ODBC), PL/SQL, and BMC Remedy, improving system stability and reducing turnaround time for issue resolution.
  • Streamlined telecom-related MIS reporting processes, enabling faster generation of critical business reports for senior management.
  • Collaborated with cross-functional teams to identify technical gaps and deliver software enhancements aligned with business needs.
  • Participated in full software development lifecycle (SDLC) including requirements gathering, coding, testing, deployment, and maintenance.

Sales Assistant at Shah Alloys (2014-01 – 2016-12)

  • Assisted in the execution of end-to-end sales cycle operations including lead follow-up, order processing, and customer service.
  • Built and maintained relationships with clients, resulting in repeat business and improved customer satisfaction levels.
  • Prepared sales reports and supported the senior sales team in achieving monthly and quarterly targets.

Business Analyst at Dotsquares Ltd (2016-09 – 2017-04)

  • Gathered and analyzed business requirements through client interactions, ensuring alignment with project scope and objectives.
  • Created detailed Business Requirement Documents (BRDs) and wireframes to support the development team in building accurate solutions.
  • Coordinated between technical teams and clients to resolve queries, manage expectations, and ensure timely delivery of projects

Business Analyst at B B Professional Marketing (2017-10 – 2018-01)

  • Collaborated with stakeholders to identify business process improvements and translate requirements into functional specifications.
  • Conducted feasibility studies and presented solution recommendations that supported operational efficiency.

Business Associate at Paladin Organization (2018-01 – 2018-06)

  • Engaged in client acquisition and relationship management to expand the company's customer base.
  • Supported business development initiatives by preparing proposals, conducting presentations, and following up on leads

Business Owner at Sukrit (Present)

  • Founded and managed an online retail venture, overseeing all aspects of e-commerce operations including product sourcing, website content management, and digital marketing campaigns.

Data and Marketing Analyst / Content Writing at B B Professional Organization (Present)

  • Engaged in client acquisition and relationship management to expand the company's customer base.
  • Supported business development initiatives by preparing EDM and other marketing initiatives
  • Working on Zoho CRM and campaigns

Education

B.Tech in Information Technology (Honors) – Jaipur Engineering College & Research Centre (2007-01 – 2011-12)

Class XII in CBSE – Seedling Public School (2007-12)

Skills

Operations & IT ProfessionalIT Foundations with Business Analysis Expertise

Reviews

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