Pragna S

Results-driven Cloud and DevOps Engineer with over 4 years of experience in designing, automating, and managing cloud and on-premises infrastructure. Strong expertise in Azure cloud, CI/CD automation, and infrastructure as code using Bicep and Ansible. Hands-on experience in deploying and managing containerized and distributed systems using Kubernetes, Docker, and Jenkins pipelines.

Adept at improving system reliability, observability, and scalability through proactive monitoring with Azure Monitor, NagiosXI, and Instana. Basic proficiency in Python scripting and a passion for automation, continuous improvement, and cloud-native DevOps engineering.

Cloud and DevOps Engineer at Miracle Software Systems (2020-12 – Present)

Cloud and DevOps engineering role involving infrastructure automation, CI/CD pipeline development, and system monitoring.

• Developed a CI/CD pipeline using Jenkins, Docker, and Kubernetes to deploy Spring Boot microservices
• Automated build and deployment using Maven and containerized applications into Docker images hosted on DockerHub
• Created Kubernetes manifests for application and MySQL database deployments, including PVs, PVCs, and Secrets
• Implemented GitHub integration for automated builds and deployments via Jenkins pipeline
• Automated Azure resource provisioning using Bicep templates and managed IaC-based deployments
• Built and maintained CI/CD pipelines using GitHub Actions for continuous integration, testing, and deployment
• Implemented Ansible Playbooks for configuration management and operational automation
• Configured comprehensive monitoring and alerting through Azure Monitor, NagiosXI, and Instana for system health and performance
• Migrated monitoring from AppDynamics and ELK to Azure Monitor (Application Insights and Log Analytics)
• Managed application deployments on Tomcat servers and optimized Apache web server configurations for reliability
• Administered ActiveMQ and SAP BusinessObjects servers to ensure availability and performance of business applications
• Collaborated with cross-functional teams to handle change requests and maintenance windows with zero disruption
• Led a small DevOps team to enhance deployment efficiency and infrastructure scalability
• Monitored POS systems using Kaseya and Adyen terminals to ensure system uptime and transaction reliability
• Tracked machine downtimes, generated daily health reports, and coordinated with technical teams for resolution
• Created and managed incident tickets for faster troubleshooting and root cause analysis

Bachelor of Engineering in Computer Science – Swarnandhra College of Engineering and Technology (2020)