Megha Raikwar

Motivated and results-oriented professional with experience in Digital Marketing, Relationship Management, Customer Support, and Data Entry. Proficient in managing customer interactions, building strong client relationships, handling inquiries efficiently, and maintaining accurate records. Strong communications, problem-solving, and organizational skills with the ability to work effectively in fast-paced environments.

Adaptable, detail-oriented, and committed to delivering exceptional service while contributing to organizational growth and success.

Relationship Manager at Angel One (2021-11 – 2023-05)

• Cultivated strong client relationships, boosting retention by 30%.
• Conducted regular check-ins, enhancing communication and trust with clients.
• Trained junior staff on relationship management best practices and techniques.

Customer Care Executive at ASVA Entertainment (2023-06 – 2024-07)

• Resolved customer inquiries, achieving a 95% satisfaction rate.
• Managed high-volume calls, improving response time by 30%.
• Utilized CRM software to track customer interactions, ensuring follow-ups.

Office Executive at Sarthak Lifesciences (2024-09 – 2025-04)

• Collaborated with teams to ensure timely data updates and reporting.
• Coordinated schedules and meetings, improving team communication significantly.
• Maintained office supplies inventory, ensuring 100% availability for staff needs.
• Developed and maintained positive relationships with vendors, optimizing service quality.

Customer Care Executive at Teleperformance Global Business Pvt. Ltd. (2025-07 – 2026-04)

• Resolved customer inquiries, achieving a 95% satisfaction rate.
• Conducted surveys to gather feedback, informing service improvements.
• Maintained detailed records, ensuring compliance with company policies.

High School – Om Shiv Adarsh High School Dhawari (2017-06 – 2018-05)

High School – Govt. Girls High School Dhawari (2020-06 – 2021-05)