Ranjit Kumar

Technology executive with 20+ years across telecom, fintech and a multi sector group spanning manufacturing and energy, using technology as a financial lever. As CTSO at MSG Group, leads 500+ people and full technology P&L across 6 business units and 7 countries, delivering a 22% EBITDA uplift and 28% OPEX reduction. Drives ERP, AI and analytics with ROI discipline, including an SAP S/4HANA rollout that cut month end close by 35%, and sets IT/OT integration standards linking ERP, MES, historian and asset management layers on the ISA-95 model.

Previously governed a $158M portfolio and cut technology complexity by 40%.

Chief technology and Strategy officer (CTSO) - MSG Group - Dubai / East Africa

(2024-09)

Team Size: 500+ (21 direct reports) | Group Revenue: $1.5B+ | Full P&L | Reports to: CEO and Board 22% EBITDA Uplift | 28% OPEX Reduced | 98.5% SLA Compliance | 35% Faster Month End Close Responsibilities - Lead IT strategy, digital transformation and Industry 4.0 direction for a multi sector group of 6 business units across 7 countries. Hold full technology P&L, OPEX and CAPEX accountability and optimise investments, budgets and vendor partnerships. Direct ERP and enterprise platforms, automation, data analytics and AI delivery.

Strengthen cybersecurity, infrastructure and IT/OT integration across sites. Lead cross functional technology teams and organisation wide change

• Restructured technology investment and operating priorities across six businesses and seven countries, balancing reliability, security, cost and growth to reduce OPEX by 28% in enterprise services.
• Drove ERP, SAP S/4HANA manufacturing and automation across manufacturing sites in 3 regions, harmonizing 12 legacy systems and cutting month-end close 35% with real-time COGS tracking.
• Advanced smart-manufacturing and data analytics across asset-intensive operations, deploying AI/ML and RPA that removed 30% manual workload and delivered $7M annual savings.
• Scaled RPA and API-driven automation across finance, HR and operations, reengineering 69 processes and cutting processing cycles 35% while realizing $7M annual savings.
• Architected and executed solution architecture, AI governance, and digital engineering for B2C, B2B, SMB, retail, and Oil & Gas operational platforms, delivering next-generation customer journeys, omnichannel experiences, and digital services that improve operational reliability.
• Strengthened cybersecurity, infrastructure and IT/OT integration across multi-site operations, improving asset uptime 40% and expanding coverage 65% with $8M modernization.
• Directed $8M multi-technology infrastructure modernization, deploying fiber, 4G, and cloud solutions that boosted service reliability by 40%, expanded rural coverage by 65%, and enhanced asset uptime across critical operations.
• Identified $20M growth opportunity through strategic technology partnerships, converting it into signed deals and new B2B revenue streams across East Africa and Gulf markets.
• Expanded account value by 35% by embedding commercial discipline into delivery operations, securing 3 contract renewals and 2 upsell deals within the first fiscal year.

Specialist Technology Architect & Strategy - Ooredoo - Qatar - Qatar

(2023-06 - 2024-08)

Portfolio: $158M | Team: 5 to 11 senior architects at a time | Scope: 7 operating companies | Stakeholders: Group level $158M Portfolio Governed | 45% Faster Delivery Cycles | $12M Leakage Closed | 300+ Systems Integrated Responsibilities Governed technology investment and enterprise architecture across 7 operating companies, standardising platforms and ERP linked compliance across entities. Managed systems integrator and vendor partnerships, and set AI adoption standards for multi unit operations.

• Governed a $158M technology portfolio across 7 operating companies through architecture and data governance forums, setting investment guardrails and closing $12M of leakage.
• Integrated IT/OT systems for Qatar Energy's asset-intensive operations, deploying predictive analytics and AI-driven monitoring that cut unplanned downtime 40% and lifted asset uptime above 99.9%.
• Strengthened cybersecurity and infrastructure across multi-site OT/IT operations in 7 countries, embedding Zero Trust and observability practices that improved operational efficiency 30%.
• Drove API-driven automation and predictive monitoring across multi-site enterprise platforms, accelerating project execution 30% and compressing delivery cycles 30% across 7 operating companies.
• Led cross-functional teams of 32 global specialists across commercial, regulatory, IT and product units, translating C-level vision into execution-ready architecture and compressing go-live cycles 30%
• Modernized multi-site OT/IT operations and enterprise platforms, deploying cloud-native analytics, API-driven automation, and predictive monitoring, boosting operational efficiency by 30% and accelerating project execution across 7 countries.
• Authored, with Group colleagues, the Ooredoo Group AI Playbook, giving 7 operating companies one standard for GenAI, predictive analytics and automation.
• Governed SI vendors and internal DevOps and release teams, cutting delivery cycles by 45% and keeping a $158M portfolio on plan.

Program Director (OSS Transformation), GrameenPhone (Telenor Bangladesh) - Wipro Ltd. (Domain & Consulting- APMEA) - Bangladesh

(2022-04 - 2023-05)

Jul 21 – May 23: Wipro Ltd. (Domain & Consulting- APMEA) Team Size: 58 global experts; Budget Size: $57 million $57M Programme | 30% OPEX Saved | 38% Less Complexity | $12M Vendor Savings

• Stabilized mission-critical IT and OT operations across multi-country Oil & Gas environments supporting 85M+ users, restoring service availability to >99.9%, simplifying 65,000+ nodes, and delivering 40% OPEX reduction while reinforcing operational safety and HSE compliance.
• Reset IT cost structure through automation, portfolio rationalisation, and AI-driven predictive analytics, leading a $57M enterprise transformation programme, improving operational efficiency by 30%, reducing manual workload by 30%, and delivering $7M+ annual recurring savings.
• Led a 97 person organisation as Lead Enterprise Architect at Vodafone Turkey, governing a nationwide modernisation of service assurance, ITSM, security and automation for 29M mobile and 1.4M fixed subscribers, with SAP ABAP, Fiori and BTP developers under technical governance, cutting technology complexity by 40% and rationalising vendors for $12M in savings.

Lead Enterprise Architect - Vodafone Turkey - Hybrid - Mumbai/Istanbul

(2021-07 - 2022-03)

Team Size: 97 (11 direct reports) | Subs: 29M mobile and 1.4M fixed 30% lower OPEX | 30% faster MTTR | 99.2% SLA $12M Savings | 40% Less Technology Complexity

• Governed enterprise architecture across service assurance, ITSM, security, automation and data, with SAP ABAP, Fiori and BTP developers under technical governance, cutting technology complexity by 40% and aligning IT delivery with network, product and marketing priorities.
• Delivered cloud native billing and order management upgrades under budget and ahead of schedule for a nationwide estate serving 29M mobile and 1.4M fixed subscribers, unlocking $12M in savings through vendor consolidation and workflow automation, while owning L1 to L3 production support governance and SLA based ticketing on the live platform.
• Orchestrated quote-to-cash modernization, integrating CPQ and digital commerce flows across channels—resulting in a 22% increase in digital service adoption and improved partner onboarding efficiency through centralized product catalog management.

CTIO - Zambia Telecommunication Ltd. (Zamtel) - LUSAKA –Zambia

(2020-08 - 2021-05)

Team Size: 97 | Project Size: $15 M | 29 m mobile subscriber , 1.4m Fixed Brodband

• Owned P & L and end-to-end enterprise architecture across B2C, B2B, and B2B2C, including BSS/OSS, network automation, IT operations, CapEx/Opex planning, and outsourcing strategy, driving operational and business growth.
• Developed a 5-year IT blueprint, integrating data architecture, IN&VAS, systems, and computing infrastructure, aligning technology with business needs and future-proofing digital services.
• Led digital stack transformation—mobile apps, self-service, eCommerce, retail/CC channels, payment gateways, product/revenue/service management platforms—delivering enhanced customer experience and revenue optimization.
• Ensured regulatory compliance and partnered with business leaders across marketing, sales, and back-office, enabling data-driven decision-making and seamless cross-functional operations.

Head – Technology and Strategy - CTIO Office - MTC - Windhoek, Namibia

(2018-12 - 2020-07)

• Led full-stack BSS/OSS digital transformation, driving a 45% reduction in time-to-market and $10M in annual OPEX savings through platform consolidation, automation, and agile delivery frameworks.
• Directed the nationwide 4G LTE rollout and core network modernization, expanding population coverage to 98% and increasing data revenue by 28% YoY—delivered as part of a multi-year infrastructure modernization plan.
• Established robust IT governance and cybersecurity architecture, ensuring 100% compliance with national regulatory mandates and enabling zero critical incidents during tenure—enhancing operational resilience and business continuity.

Group Chief Information Officer - Amara Communication - Yangon, Myanmar

(2017-08 - 2018-11)

• Directed national 4G LTE network rollout strategy, deploying over 800+ sites across urban and rural zones, achieving 95% population coverage within 12 months and boosting subscriber base by 1.1 million.
• Led transformation of core IT infrastructure and digital platforms, reducing latency by 30% and enabling new VAS and content monetization streams, resulting in $8M in new annual revenue.
• Negotiated and managed strategic vendor partnerships (Huawei, Ericsson, ZTE), saving $5.2M in CAPEX through optimized procurement and phased deployment strategies.
• Launched foundational mobile wallet architecture and roadmap, setting the stage for Myanmar’s early fintech adoption and expanding the company’s service portfolio. Technology strategy development and engagement with EY, and Deloitte

Chief Operating Officer - Somtel GSM FZCO - Dubai, UAE

(2013-10 - 2017-07)

• Mobile Services Launch: Launched GSM greenfield mobile Network on 2600Mhz.design , implement and operate BSS/OSS , Billing ,charging , SMSC , DR/DC and 30 seater contact center and 28 retail store
• Spearheaded development and scaling of eDahab (mobile wallet) at Somtel, integrating biometric KYC, real-time fraud detection, and regional interoperability; enabled 2M+ active users and improved transaction volume by 35%.
• Financial Achievements: Generated $34.10M in revenue, exceeded 4th Quarter AOP targets, and achieved 18% cost savings through fiber acquisition.

General Manager - Product; Senior Manager - Product Management - Reliance Communication (India) - DAKC Mumbai – India

(2007-04 - 2013-09)

Key Highlights

• General Manager - Product
• Achievements: Launched India’s first Wireless Data VPN with Jasper, generating $210M.
• Revenue: Achieved AOP targets of $20M (FY 2008-2009) and $47M (FY 2007-2008).
• Senior Manager - Product Management
• Network Development: Managed CDMA and GSM product development; drove GTM strategies.
• Revenue Targets: Met AOP targets of $141M (FY 2008-2009) and $85 M (FY 2007-2008).

Executive Leadership program - INSEAD (2019 - 2019)

Executive Program - Indian Institute of Management, Calcutta (2006 - 2006)

eADP (ecommerce Application Development Professional) - IBM, New Delhi, India (2001 - 2001)

Post Graduation in Management - University of Delhi

B.E.

• Electronics & Communication - Gulbarga University